Amdocs Will Continue to Serve as Prime Systems Integrator and Will Enable Vodafone Hungary to Deploy an Integrated Customer Management (ICM) Strategy for its 2 Million Subscribers

ST. LOUIS, Sept. 29 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), and Vodafone Hungary, an affiliate of Vodafone Group Plc, the largest mobile telecommunications network company in the world, today announced that Vodafone Hungary has implemented Amdocs Billing to support its 2 million wireless subscribers. The Amdocs solution integrates all customer data and product offerings onto a single platform, enabling Vodafone Hungary to increase profitability by offering hundreds of new services to its subscribers in weeks instead of months. In addition, the company has selected Amdocs Self Service, which is part of Amdocs CRM. Amdocs was the systems integrator for the billing deployment and will also serve in this role for the Self Service implementation.



Amdocs Billing, Amdocs Self Service and Amdocs CRM are components of the Amdocs 6 pre-integrated portfolio of software products. With Amdocs Self Service providing online account management capabilities to the Vodafone Hungary subscribers, the integrated Amdocs solutions will enable Vodafone Hungary to create a single view of every customer, regardless of whether the subscriber has a pre-paid or post-paid plan, while all customers have a single access point to the carrier. This helps move Vodafone Hungary closer to adopting an ICM strategy, which can help the carrier build stronger, more profitable customer relationships.

"As a systems integrator and solutions provider, Amdocs was able to provide a complete turn-key solution, helping Vodafone Hungary rapidly roll out the services our customers demand, thus ensuring our continued growth and profitability in a very competitive landscape," said Attila Vitai, CEO of Vodafone Hungary. "As Vodafone Hungary continues to take steps toward ICM, it is important that we can provide and offer superior services to all customers regardless of their account type, thus creating an intentional, differentiated customer experience."

With the integration of customer data and product offerings onto a single platform, Vodafone Hungary is able to increase profitability by significantly reducing time-to-market for multiple services -- such as Wireless Fidelity (WIFI) and Multi Media Messages (MMS). In addition, the carrier can now offer time-sensitive promotions with the flexibility to quickly launch them and discontinue once the promotion is completed.

"To compete and to build profitable relationships with key customers, carriers have to offer a great number of new, innovative services quicker," said Michael Matthews, chief marketing officer of Amdocs. "Achieving that requires a solution that aligns business processes to help the service provider become more agile and to reflect a single view of the customer. Replacing its legacy billing systems with Amdocs' solutions -- as well as offering self-service capabilities -- allows Vodafone Hungary to move toward providing all of its customers an intentional and differentiated experience."

In addition to Vodafone Hungary, Amdocs works with several subsidiaries of the Vodafone Group Plc., including Vodafone UK, Vodafone Ireland, Connex Romania, and Vodafone Netherlands, enabling these carriers to adopt an ICM strategy.

About Vodafone

Vodafone Hungary Ltd. is a fully owned subsidiary of Vodafone Group International Holdings B.V. headquartered in the Netherlands.

Vodafone is the world's largest mobile community with over 165 million proportionate customers, equity interests in 27 countries and Partner Network Agreements in a further 14 countries.

The Company's ordinary shares are listed on the London Stock Exchange and the Company's American Depositary Shares ('ADSs') are listed on the New York Stock Exchange. The Company had a total market capitalization of approximately 94 billion pounds Sterling at 23 May 2005.

For further information about Vodafone, please visit the Vodafone Group website: http://www.vodafone.com.

About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle -- target, sell, deliver, bill and support -- Amdocs enables service companies to deliver an intentional customer experience, which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with the revenue of $1.774 billion in fiscal 2004, Amdocs employs over 10,000 IT professionals and serves customers in 40 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.

Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F, filed on December 30, 2004 and our Forms 6-K furnished on February 14, 2005, May 16 and August 15, 2005.

Media Contacts:
Amdocs
Runi Krishnamurty
Access Communications for Amdocs
Phone: 917-522-3507
Email: runi@accesspr.com

SOURCE Amdocs

Web Site: http://www.amdocs.com
http://www.vodafone.com